“My team is working hard. We’re doing pretty good. They feel productive, I guess. We’re getting a lot of cases out the door.”
Every lab owner says this at some point.
It sounds confident — but underneath it lies uncertainty.
Because “pretty good” isn’t a strategy.
And “hard work” isn’t a success metric. It’s often a symptom of friction.
Before we go deeper, you can calculate your own RPT benchmark and see where your lab stands compared to top performers. 👉 Try the RPT Calculator here.
Your Revenue-Per-Technician (RPT) is more than just a financial number.
It’s the “Dignity & Respect” metric — a reflection of how efficiently your lab runs and how respected your technicians feel in their daily work.
Here’s the math:
RPT = Total Annual Revenue ÷ Number of Full-Time Technicians
Now look at your number.
Is it $120,000? $150,000?
In a calm, automated, product-led lab, that figure should be $200,000–$250,000+ per technician.
The difference between your current RPT and that benchmark is the cost of your chaos — the emotional and financial tax your lab pays every day for cluttered systems, manual processes, and preventable rework.
A low RPT means your technicians spend too much time chasing files, clarifying unclear Rxs, or redoing work that wasn’t their fault.
A high RPT means your team is in flow — respected, empowered, and focused on what they do best: artistry and precision.
Fixing your RPT isn’t about squeezing more output from tired people.
It’s about restoring dignity to the bench.
Your RPT quietly exposes every hidden inefficiency in your business.
It reflects:
All your operational challenges roll up into this one, undeniable number.
You don’t “fix” RPT — you unleash it.
When your systems flow, your team naturally performs at their highest potential.
Here’s how you get there:
Automate clerical work.
When you eliminate repetitive admin tasks like downloading scans, managing spreadsheets, and sorting Rxs, you give your technicians back 25% of their day.
That’s time instantly converted into billable work — without hiring anyone new.
Bad data equals bad outcomes.
When your systems catch incomplete Rxs and unclear margins before production starts, your technicians stop wasting time fixing preventable errors.
Every hour they spend on new, billable cases instead of remakes directly raises your RPT.
Scattered communication is silent sabotage.
Every text thread, missed email, and last-minute change drags your team out of their flow.
By centralizing communication, you eliminate distractions and keep your technicians doing what they love — crafting exceptional restorations.
The EviSmart platform exists to raise your RPT — financially and emotionally.
Every module works together to remove friction and return focus to where it belongs: the bench.
When combined, these tools create a calm, high-output system that respects every minute of technician time.
This is what respect looks like in measurable form:
More revenue. Less burnout.
Artistry restored.
If you want to see how your lab compares — and what your RPT says about your workflow efficiency — start with the RPT Calculator.
👉 Calculate your RPT and unlock the case study: “How One Lab Broke Through the RPT Barrier”
Includes the exact steps they used to jump from $334K to $363K per technician, cut admin roles, and increase EBITDA above 30%.
This tool will show you exactly where you stand today and which levers will create the biggest jump in efficiency.
EviSmart is the leading dental workflow automation platform, helping labs worldwide turn chaos into flow and hard work into high-value artistry.
With eleven integrated modules that streamline case management, communication, and quality control, EviSmart empowers labs to achieve $200K+ RPT without adding headcount.
